“We have drastically improved all of our KPIs... customer satisfaction is higher than ever!”
Monica Perez, Head of CS,
SignEasy, Inc.
We are Caledonian Tech
People with a passion for what technology makes possible. Driving efficiency, solving challenges, delivering long-term success. Take your organisation to the next level with our complete technology solutions.
Caledonian Tech is proud to be one of the UK’s fastest growing and most trusted Digital Transformation Specialists. As complete Managed Service Providers we deliver exceptional services through transparent communication, teamwork and efficiency in relationships that are built to last.
We constantly exceed customer expectations by remaining accountable for everything we do with professionalism, integrity and experience.
Our Services
We offer a comprehensive suite of cybersecurity, IT, and telecom solutions, empowering you to elevate and transform your business. Secure your growth and partner with us.
Insights
At Caledonian Tech, we drive change through the lens of customer experience, while leveraging our established capabilities to forge partnerships and deliver real value to customers.
18
Countries
Engineers around the world
300+
Engineers
We provide for every scenario
"A real strength is the ease of use; it is 10 times easier than anything else. On likelihood to recommend it’s a 10/10 – and I never say 10!"
Caledonian Tech: Your Partner in IT Excellence
Founded in Glasgow, Scotland, in 2023 by two former University of Glasgow students, Caledonian Tech has rapidly grown from humble beginnings into a formidable player in the IT services industry. What started as a part-time venture providing IT support in our first year of university has blossomed into a comprehensive provider of end-to-end IT solutions, networking, SMART technologies, and telecommunications. With a commitment to excellence, we empower businesses with bespoke IT strategies and superior support services.
Who is Caledonian Tech?
Caledonian Tech is a dynamic and innovative IT solutions provider with a footprint in over 18 countries. Our team is composed of highly experienced Level I, Level II, and Level III Technical Support Engineers, Consultants, Project Managers, and Project Coordinators dedicated to delivering tailored IT services that meet the unique needs of each client. We pride ourselves on being adaptable, responsive, and technically adept, ensuring your IT operations are seamless and efficient.
Our Expertise and Services
Caledonian Tech offers a wide range of IT services designed to support and elevate your business:
- IT Support and Consultancy: From daily operational support to strategic consultancy, we provide comprehensive IT solutions tailored to your business needs.
- Networking Solutions: Our networking services ensure robust, secure, and efficient connectivity, enabling your business to operate at peak performance.
- SMART Technologies: We integrate cutting-edge SMART technologies into your business operations, enhancing efficiency, security, and user experience.
- Telecommunications: Caledonian Tech offers a suite of telecommunication solutions that keep your business connected, from VOIP systems to unified communication platforms.
Partners in Innovation
At Caledonian Tech, we understand the importance of collaboration and innovation. We are proud to be official partners of Microsoft Solutions, Cisco, and Trend Micro. These partnerships enable us to offer industry-leading products and services that align with the latest technological advancements.
Customer-Centric Approach
Our customers are at the heart of everything we do. At Caledonian Tech, we believe in providing not just a service, but a partnership. Our team works closely with each client to develop tailored solutions that drive growth, efficiency, and innovation. From the initial consultation to ongoing support, we are committed to your success.
Security and Compliance
In today's digital landscape, security is non-negotiable. Caledonian Tech adheres to the highest industry standards for data protection and compliance, ensuring your business data is secure and your operations are compliant with relevant regulations.
We keep response time as short as possible
We take care of your customers’ inquiries as fast as we can to ensure a high UX.
Customer centricity is in our DNA
We provide superb customer service support, as it is in our DNA. It is the basis of our operation. There is no Caledonian Tech without a customer centricity and that is a guarantee for a superb customer care outsourcing solution.
We work in harmony with our environment
We’re certified ISO 14001 for environmental management.
Caledonian Tech is perfect for your business if…
- You’re a UK-based small, medium or large enterprise.
- You need a flexible and scalable IT package tailored to your needs.
- Compliance and security are a priority for your business.
- You want a single point of contact for all your IT requirements.
- You’re looking for an eco-friendly technology solutions provider that aligns with your values.
- You need to outsource dispacth tickets.
- You need 24/7 coverage.
Let’s Create a Tech-Driven Future Together
Whether you're looking to enhance your current IT infrastructure, integrate new technologies, or need ongoing support, Caledonian Tech is here to help. Contact us today at clientrelations@caledoniantech.com, and let’s create a future driven by technology, innovation, and success.
Choose Caledonian Tech – where IT excellence meets strategic vision.
FAQ
To get the fastest answer for any question simply contact us and ask anything.
Why should I choose Caledonian Tech for IT support and security?
We’re a team of passionate technologists and accredited engineers which means we have the expertise needed to support and manage your IT services whatever the issue, and because we’re available 24/7/365, you can count on us to be there when you need us.
Partnership is the heart of our approach, and as integrated partners, we will work with you to align your IT strategy to your business objectives, providing strategic leadership and project delivery as well as IT support.
Our strategic consultants have what it takes to help you get the most out of your IT investments, and because we work with the technology you use, you can rely on us to support you with both Mac and PC problems.
Our clients are also allocated Technical Account Managers who are able to help with everything from general queries to more advanced technical issues.
What can I expect from Caledonian Tech as a Managed IT support and services provider?
Your Managed IT support partner should help future-proof your business and modernise your infrastructure. And that’s just what we do. Our team has a wealth of knowledge and experience, meaning we can use our expertise to help you upskill your team.
As well as this, we offer proactive account management and IT support, constantly monitoring your environment to ensure maximum uptime and a fast response and fix for ad hoc IT issues. And because we work in partnership with you, you can be sure that we have your best interests at heart, ensuring maximum security and protecting the integrity of your IT systems and data, all while working alongside your current solutions and partners.
Do you do out of hours support?
Yes. We provide support 24 hours a day, seven days a week, 365 days a year. This means that you can rely on us to be there when you need us – including during national holidays, such as Christmas. Our support team is made up of our helpdesk, escalation team, remote IT support team and onsite support team, so we’re able to help whenever and wherever you need us, regardless of timezone and location.
What other services do you provide?
As a trusted, integrated partner for businesses, our expertise is wide-ranging. It covers Strategic Consulting and Leadership – vCIO, vCTO and vCISO, Business Communications across mobile, fixed, VOIP and connectivity, IT support – including Level I, II and III desktop support.
We even offer software development, and website development. Get in touch to find out more.
Get In Touch
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Helping modern startups scale faster by helping outsource their IT Support and Operations.
IT Support
Cloud Services
Cyber Security
Office Services
Location
41 Milnpark Street,
Glasgow,
G41 1BB,
United Kingdom
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